Statement About Privacy

At Smith Steel Inc., we want to assure you of the privacy of any information that you provide to us through our website because earning your trust is the foundation of a long and happy partnership. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT YOUR WEBSITE, BLOG OR APP?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, comments or other details that help you with your online experience with us.

WHEN DO WE COLLECT INFORMATION?

We collect information from you when you register on our site, subscribe to a newsletter or enter information on our site.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding your order or other products and services.

HOW DO WE PROTECT VISITOR INFORMATION?

Your personal information is contained on secured networks and is accessible by only a limited number of persons who have special rights to access such systems, and are required to keep the information confidential.

Additionally, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

DO WE USE COOKIES?

We do use cookies for tracking purposes and to better serve you through our website.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is different, so refer to your browser's Help menu to learn the correct way to modify your cookies.

If you turn cookies off, some features that make your site experience more efficient will be disabled and some of our services may not function properly. However, you can still place orders.

DO WE TRANSFER YOUR INFORMATION TO THIRD PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

DO WE INCLUDE THIRD-PARTY LINKS ON OUR WEBSITE?

We do not include or offer third party products or services on our website.

WHY ARE WE PUBLISHING OUR PRIVACY POLICY?

We are complying with CalOPPA, the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

In accordance with CalOPPA we agree to the following:

  • Users can visit our site anonymously
  • We provide a link to our privacy policy on our home page, or on the first significant page after entering our website.
  • Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
  • Users will be notified of any privacy policy changes on our Privacy Policy Page.
  • Users are able to change their personal information by emailing us.

HOW DOES OUR SITE HANDLE “DO-NOT-TRACK” SIGNALS?

We honor Do-Not-Track signals and we do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

DOES OUR SITE ALLOW THIRD-PARTY BEHAVIORAL TRACKING?

We do not utilize any third-party tracking services on our site, but we cannot stop third-party trackers from monitoring your behavior while visiting our site.

DO WE MARKET TO CHILDREN?

The Children's Online Privacy Protection Act (COPPA) puts parents in control of the collection of personal information from children under 13. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.

DO WE COMPLY WITH FAIR INFORMATION PRACTICES PRINCIPLES?

Yes. The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is crucial to complying with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, should a data breach occur we will notify the users via in-site notification within 7 business days.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

HOW DO WE COMPLY WITH THE CAN-SPAM ACT REGARDING EMAIL CORRESPONDENCE?

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to respond to your questions and send you information regarding your business with us.

If at any time you would like to unsubscribe from receiving future emails, you can email us at ernie@smithsteelinc.com

and we will promptly remove you from ALL outgoing correspondence.

HOW SHOULD YOU CONTACT US IF YOU HAVE QUESTIONS ABOUT OUR PRIVACY POLICY?

If there are any questions regarding this privacy policy you may contact us using the information below.

Smith Steel Inc.
323 South Main St.
Dumas, AR 71639
870-382-5522 / 800-831-3837
esmith@smithsteelinc.com

Effective 2015-10-01

© 2017 Smith Steel, Inc.
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800-831-3837
2015 Smith Steel, Inc.
323 South Main Street
Dumas, AR 71639
870-382-5522

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